Acceptable Use Policy

1. Introduction

This Acceptable Use Policy ("Policy") outlines the rules and guidelines for using Prysm ("the Service"). By using our Service, you agree to comply with this Policy.

We are committed to maintaining a safe, respectful, and productive learning environment for all users. Violations of this Policy may result in suspension or termination of your account.

2. Prohibited Activities

You may not use the Service to:

2.1 Illegal Activities

• Violate any applicable local, national, or international laws or regulations
• Engage in fraud, theft, or other criminal activities
• Distribute illegal content or materials
• Facilitate or encourage illegal activities

2.2 Harmful Content

• Upload or share malicious software, viruses, or harmful code
• Post content that could cause harm, injury, or damage
• Share false or misleading information that could cause harm
• Distribute content that promotes self-harm or suicide

2.3 Harassment and Abuse

• Harass, threaten, intimidate, or bully other users
• Post hate speech, discriminatory content, or content that targets protected groups
• Engage in cyberbullying or online harassment
• Impersonate other users, organizations, or public figures
• Stalk or invade the privacy of other users

2.4 Intellectual Property Violations

• Infringe upon copyrights, trademarks, patents, or other intellectual property rights
• Upload copyrighted material without authorization
• Share exam papers or educational materials in violation of copyright
• Use others' content without proper attribution or permission

2.5 Academic Integrity

• Share answers to active exams or assignments
• Facilitate cheating or academic dishonesty
• Upload exam papers that are currently in use
• Use the Service to complete assignments on behalf of others

2.6 System and Security

• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or servers
• Use automated systems (bots, scrapers) without permission
• Attempt to reverse engineer or decompile the Service
• Share your account credentials with others
• Create multiple accounts to circumvent restrictions

3. Content Standards

All content you upload, share, or create must:

• Be accurate and truthful
• Respect the rights of others
• Comply with applicable laws and regulations
• Be appropriate for an educational environment
• Not contain spam, advertisements, or promotional content (unless authorized)

3. Educational Content

When sharing educational materials:

• Ensure you have the right to share the content
• Provide proper attribution when required
• Only share past exam papers, not active exams
• Verify the accuracy of educational content before sharing

4. Community Guidelines

4.1 Respectful Communication

We encourage constructive, respectful, and supportive interactions:

• Be respectful and considerate of others
• Use appropriate language and tone
• Provide constructive feedback when helping others
• Respect diverse opinions and perspectives

4.2 Collaboration

When collaborating with others:

• Respect others' work and contributions
• Give credit where credit is due
• Follow group rules and guidelines
• Maintain academic integrity in collaborative work

5. Reporting Violations

If you encounter content or behavior that violates this Policy, please report it to us immediately:

• Use the reporting features available in the Service
• Contact us at support@prysmlearn.com
• Provide as much detail as possible about the violation

We take all reports seriously and will investigate promptly. We may take action including content removal, account warnings, suspension, or termination.

6. Enforcement

Violations of this Policy may result in:

• Warning: First-time minor violations may result in a warning
• Content Removal: Violating content will be removed
• Temporary Suspension: Account access may be temporarily restricted
• Permanent Ban: Serious or repeated violations may result in permanent account termination

We reserve the right to take any action we deem necessary to maintain a safe and productive learning environment. Decisions regarding enforcement are at our sole discretion.

7. Appeals

If you believe your account was suspended or terminated in error, you may appeal by contacting us at support@prysmlearn.com.

Please include your account information and a detailed explanation of why you believe the action was incorrect. We will review your appeal and respond within a reasonable timeframe.

8. Changes to This Policy

We may update this Acceptable Use Policy from time to time to reflect changes in our practices, legal requirements, or for other reasons.

We will notify users of material changes via email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the updated Policy.

9. Contact Us

If you have questions about this Acceptable Use Policy, please contact us: